I have submitted a ticket, but I didn't get a reply. Why?

Modified on Mon, 20 Jan at 1:04 PM

Some tickets require a careful review by our team first, to make sure they do not contain spam messages or cursing. This process can take from a few hours to 1-2 days, so please be patient. Please be aware, that the tickets are not being checked on weekends, so if you have posted your complaint on Fridays evening, it might not show up on the website until Monday. If your complaint violates GetOn's Terms of Use, .

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